Why? Smith speculates that this response was ingrained during our school days, when we learned to obey class bells. We hear it ring and drop what we're doing, no matter how busy we are. If you interrupt, you risk limiting or cutting short the conversation.īreak the "I have to answer the phone" habit. This will keep you from judging or emotionally reacting to the speaker's statement until he or she has finished the whole thought. (Some people find that taking notes on the conversation can be helpful.) This will help give you the focus necessary for a meaningful exchange. Just listen-don't tidy up, leaf through a catalog or do anything else while you're on the phone. Use oral feedback, what Smith calls "verbal attends." Phrases such as "uh-huh, I see" and "good point" let the other person know he or she has your attention. How can we remedy the situation?" or "Would it be more convenient to discuss this at another time?" Say, for instance, "You don't seem to agree. ![]() If you feel uncomfortable, Walther says, ask questions. On the phone we miss the smiles, gestures, postures and other non-verbal cues that tell us how a conversation is going. Compensate for not being able to see body language. Kick off with a specific question, such as, "What did you do this morning?" This will spark a richer conversation than a general "How are things going?" (This approach is also helpful when calling home to talk to your kids.) Too busy-or too far away-to see friends as much as you'd like? Phone techniques can help create intimacy. But this allows fears to magnify and makes placing those calls twice as hard. It's only human nature to put off unpleasant calls, Smith says. Not only will this relax you by bringing more oxygen to the brain, it will help lower the pitch of your voice, giving a more confident sound. My God.It's full of stars - Neon, Psychedelia, Colourspace, Trip-a-Tron and all flavours of VLM.Because phone calls are often our sole source of contact with people we've never met from whom we need something important-a job, an answer, a service-they can be downright scary, according to Debra Smith, a management-training consultant and designer of Career Track Seminars' telephone-skills programs. Jollies, mini-jollies, RetroVisions, ski-ing and trips to the moon.Ī place to chat about the Yak's creations relating to all forms of software development. Discuss techniques, swap code snippets, ask for help etc. Well, this *is* a Llamasoft forum after all.Ī home for Llamasoftie musicians to talk tech, promote their home brew tunes and the like.Ĭoders forum. Has a great book/album/film/event/thing made you happy? Be excited about it, here. The Joy of Tech - Anything and everything about all things shiny. So you think you can play games do you? Well, come on in. It's not the winning or losing, we came to play! Whether they are on the latest consoles, arcade or retro classics. Honestly! This is where we will keep these topics so that they don't get deleted.Įverything to do with our favourite pastime! Reviews, recommendations, sells/swaps, problems etc. ![]() ![]() Web Site & Forum Announcements and problems.Ī place for Site Announcements, Suggestions, Bug Reports and Unadulterated Praise.Įvery now and then a Llamasoftie will say something interesting. Inane baanter or words of wisdom - you decide. View unanswered posts | View active topics
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